The Johnson Difference
We know you want a provider of insurance that you can trust. We could tell you that we've been around for more than 125 years, or that we're one of the world's leading customer service organizations and maybe that would help us earn your trust. Or maybe this will - at Johnson Inc. we put customers first. That's the Johnson difference!
Why choose Johnson?
Customer focus and personal commitmentOur customers are assigned a personal, direct-dial service representative to ensure they receive the very best service, advice and assistance.
Exceptional claims handling At Johnson, you can report a claim 24 hours a day. Our claims are processed quickly and efficiently by professional and friendly service representatives. In fact, a survey showed that 97% of our customers are satisfied with our claims handling service. Our emergency
claims service is available 24 hours a day, 7 days a week.
24/7 availabilityWhether it's a holiday, weekend, late in the evening or early in the morning we're here for you. Report a claim or make a change to your policy(ies) anytime of the day or night. Our licensed insurance representatives are always available. Life is busy. That's why we're here when you need us.
Choices and accessibilityWe are committed to providing you with local, community-based service. For ease and convenience, you have access to multiple channels through which you may choose to do business with us - in person through our branch network, via telephone, and online. You can also access information about your home and auto policies and request changes anytime, anyplace through your secure Members Only account.
Fast, efficient service When you request a new policy or a change to one of your existing policies, your supporting documents are issued immediately. With Johnson, you don't have to worry about unnecessary delays in getting what you need to satisfy lawyers or car dealers.
Industry leading products and benefitsWe are one of Canada's leading providers of insurance products and benefits and we're always keeping an eye on changing customer needs and market trends to maintain excellence. Our products and services include vanishing deductible*, accident forgiveness*, choice of payment plan (including monthly bank deduction), Members Only website*, personally-assigned direct dial insurance representative, 24-hour service*, and identity theft* coverage just to name a few.
Excellent valueWe're devoted to finding you competitive, stable pricing for your insurance. We stay on top of industry trends and adapt accordingly to ensure you get the highest level of value for your insurance dollar.
Staff engagementWe are committed to employee engagement and continue to maintain high employee satisfaction results. We are dedicated to ensuring that the company is a great place to work and strive to be an employer of choice. This translates into highly skilled, experienced, and devoted staff who deliver for you.
Community involvementWe're part of the community too. We volunteer as coaches and group leaders, we care about our environment, and we value the importance of being a good corporate citizen. That's why we support and strengthen the communities in which our customers and employees work and live by sponsoring local community events, making contributions to charitable organizations, volunteering, and offering our annual scholarship program.
* denotes where one or more conditions apply.