Johnson Inc.


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Who We Are

Johnson Inc. was originally founded in 1880 and is one of Canada's leading Insurance and Benefit providers. We offer Insurance, Benefits, and Services to over 900,000 Members and Employees of Client Associations and Employers from over 40 branches, stretching from St. John's, Newfoundland to Langley, British Columbia.

We have been operating as a Third Party Claims Payer since 1969 with a concentration in group-sponsored association business. Our largest group is The Retired Teachers of Ontario (RTO/ERO), a group of close to 50,000 members that until June 1, 2002 we have been paying claims for on a reimbursement basis.

Technical Information

As of June 1/2002, Johnson Inc. are on-line and able to accept Pharmacy Claims.

As a member of the Association of Claims Exchange (ACE), we are accessible through Emergis (Emergis). Johnson Inc. is compliant with the Canadian Pharmacists Association Claims Standard (CPhA) version 3.0 provided by the CPhA for the transmission of drug claims in Canada. As well, we will be compliant with CPhA 4.0 and the upcoming NeCST standard when released.

Johnson Inc. Drug Card

While Johnson Inc. drug cards may differ among Clients, we are working toward a common card for all Clients. Although the cards may vary, there are several common characteristics:

  • All cards have the Johnson Inc. logo clearly shown.
  • All cards have:
    • the Member's ID or Certificate number (# 9999999 in the sample below).
    • Policy number(s) (# 777777 and 888888 in the sample below).
  • Dependent information is not shown.

Below is a copy of a sample Johnson card with the appropriate information indicated.

Payment Information

There will be two payment reimbursement options available:

  • Direct deposit
  • Cheque

In either case, our payment cycle will be every two weeks.

System Down Time

We will be able to accept claims 24 hours a day, 7 days a week. However, due to system maintenance, our system will be unavailable Sunday mornings between 12:00 am - 7:00am EST.

Copyright©2011 Johnson Inc. All rights reserved. Legal Documentation