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Help & Support
Our customers find quick answers to most of their questions here.
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Monday - Friday 8:30am-6:30pm (EST)
Saturday 8:30am-4:30pm (EST)
Answers to your most common questions
We're currently getting a higher-than-normal volume of calls and customers are experiencing longer-than-acceptable wait times. Below is our estimation on how long you could wait. Please know that a solution to fix this problem is already in the works. Thank you for your understanding.
Wait times now range between 20-40 minutes.
Please note times are approximate.
You may be able to find the answer to your question via our Help & Support page.
You can also manage your auto policy online at any time.
The best time to call
The best time to call us is on Thursday or Friday as wait times will be lower.
Manage your auto policy online. Update banking details, access policy documents, liability cards and more.
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Get contact information for a Johnson branch.
Get in touch with us by phone
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