Our thoughts are with those impacted by the wildfires. Please stay safe.  If you are in an emergency situation, don't hesitate to reach us 24/7 at 1-800-804-0087.

Our thoughts are with those impacted by the weather events. Please stay safe. We are currently experiencing unusually high call volumes. If you are in an emergency situation, don't hesitate to reach us 24/7 at 1-800-804-0087.

Johnson is rebranding to belairdirect to offer an even more seamless customer experience. To learn more, click here.

Customer Help & Support

Find answers to questions by product type

How do I add or replace a car on my policy?

Adding or replacing a car on your policy is easy! Here are a couple of things we'll need from you when you contact us: 

If you're from one of the below provinces, we'll also need:

  • Ontario - A Safety Standards Certificate, which is less than 37 days old. You'll only need this if your vehicle is 15 years or older, or valued at less than $2000.
  • Alberta - A Vehicle Inspection Report if your vehicle is 12 years or older.
  • Atlantic Provinces - Depending on your circumstances, a Motor Vehicle Inspection may be requested.

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