Customer Help & Support
Find answers to questions by product type
- What should I do if I get into an accident and need to file a claim?
- How can I report insurance fraud?
- What does at fault/ partially at fault mean?
- Why is my existing username and password for the Members Only website not working when I try to log in?
- How often do you check my credit score?
- How is my coverage affected if a travel advisory of avoid non-essential travel or avoid all travel due to COVID-19 is issued before I leave?
- How can I make changes to or ask questions about my policy?
- Why couldn't I complete my transaction online?
- Is there a Johnson scholarship and how can I apply?
- Will pulling my credit score give you access to all of my credit information?