Customer Help & Support
Find answers to questions by product type
- Do I need a certain vaccination status to access coverage for COVID-19 medical emergencies?
- I am having trouble reaching the claims adjuster. How do I get in touch?
- Will I have medical coverage if I travel to a location with a travel advisory?
- Are you part of Intact?
- I’ve heard that credit inquiries can negatively impact my credit rating and lower my credit score. Will your inquiries hurt my credit score?
- Does my travel insurance cover the cost of a COVID-19 test required for travel?
- I have a complaint. What do I do?
- Why are insurance rates increasing?
- Have you been acquired by Intact?
- Can I refuse to have my credit score checked?