As a result of the global IT outage we are currently experiencing delays in our ability to serve our customers. Services are being gradually restored and we expect to be fully operational in the next few hours. We apologize to our customers for the inconvenience.

Johnson is rebranding to belairdirect to offer an even more seamless customer experience. To learn more, click here.

Customer Help & Support

Find answers to questions by product type

If my home is damaged and I cannot live there, what happens?

If you have to move or live somewhere else temporarily because of insured damage to your home, Johnson helps with your expenses. This might include:
- moving expenses
- higher living expenses, if necessary

This coverage helps you to maintain your normal standard of living for a reasonable time while your home is repaired or rebuilt, or while you get settled in a new home. You can get specific information about the timeframe you're covered for (based on your policy and circumstances) if you contact us at 1.800.804.0087.


By accessing and browsing this website visitors accept, without limitation or qualification, the terms and conditions (*Terms of use).

If you haven't found what you are looking for, please visit Help & Support for more information.