Customer Help & Support
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- I have questions about my travel insurance I cannot find the answers to. What do I do?
- My child is travelling with me. Do I need to buy separate coverage for him or her?
- My child is travelling but NOT with me. Do I need to buy separate coverage for him or her?
- Would I be covered for planned treatments, surgery or any medical procedures during an out of province trip?
- Why do I need travel insurance?
- Am I covered if I participate in any sports during my trip?
- Will the Trip Cancellation benefit be applicable to a trip I already paid for?
- Can I purchase family coverage for only one parent and a child?
- The policy says that in case of medical emergency I am supposed to call the claims assistance centre. What if I don’t get a chance to do that – will I still be covered?
- Can I extend my coverage once I’m already on a trip?